Is there a dashboard for real-time performance tracking?
Yes, sales leaders and sellers have easy access to browser-based dashboard of general and highly customized metrics. Not just any metrics, but the metrics that are shown to matter for your unique sales process. Plus, SetSail's AI capabilities allow users to dynamically ask any question about their sales data and dive deeper as needed. The result is not a static, general dashboard, but rather realtime insights that actually match the needs of sales leadership and can be customized simply by asking SetSail's AI analyst.
Similar questions
What objects and fields does SetSail write?
SetSail writes new emails, calendar meetings, and contacts to SFDC. SetSail also enriches contacts by writing to fields for title, phone number, department, and soon, job level and job function for contacts
What are the most important sales reports I should be looking at?
Sales reports can provide valuable insights into your sales performance and pipeline. If you’re looking at the right ones, that is. The “right” sales reports depend on your industry, business model, and specific goals, but there are a few that stand out as important for most organizations.
The sales forecast predicts sales performance based on current trends, historical data, and existing pipeline. It’s critical for projecting revenue.
Next, sales performance reports by rep show how individual sellers are doing. You can see their targets vs actual performance, revenue generated, conversion rates, and more. It’s important to look at leading indicators on these reports — as well as the key indicators of deal progress that matter for your business — rather than just end results.
Sales funnel reports show you conversion rates at each stage of the sales cycle. That helps you identify bottlenecks and keep deals moving smoothly.
Churn and retention reports measure churn rates, reasons for churn, customer satisfaction, and more. These are key for identify why customers leave and proactively addressing customer concerns.
Finally, opportunity win/loss reports help you evaluate trends and areas for improvement in your sales process. You can find common objections and trends in what milestones and attributes lead to closed-won deals.
How does your software enable the tracking of sales team activities on a day-to-day basis?
SetSail automatically collects every email, call transcript, calendar, and other sales data from your sales activities. Customers connect SetSail with their go-to-market stack tools, like Gong, Outreach, Salesloft, and Chorus. SetSail then accurately gathers the information with no rep action required. Complete, consistent sales data gets pushed to your Salesforce instance or data lake, such as Snowflake or Databricks.
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