Does SetSail have complete access to our email and calendar data?
No. We need read-only access to a small subset of your company’s email and calendar data, namely customer-facing teams like sales and CS. We do not collect data from other departments, and we do not read or store internal emails, personal emails, or emails and meetings that are not customer-facing.
Similar questions
What objects and fields does SetSail write?
SetSail writes new emails, calendar meetings, and contacts to SFDC. SetSail also enriches contacts by writing to fields for title, phone number, department, and soon, job level and job function for contacts.
How does SetSail protect our data?
All your data is isolated and encrypted at rest and in transit with AES-256 encryption. All outbound and inbound data transmissions are encrypted using TLS 1.2, and we assign a unique customer master key for you which is rotated on a regular basis.
Is SetSail secure?
Our infrastructure and data are spread across AWS zones to ensure our services will continue even if one of those data centers fails. All of our servers are in our own virtual private cloud (VPC) with network access control that prevents unauthorized access.
In addition, we have SOC 2 Type 2 certification and conduct regular third-party penetration testing to identify and mitigate potential vulnerabilities.
Want to learn more?
See the product in action with a live demo from a SetSail expert.