Does SetSail keep our data?
SetSail retains data collected during a contest period in order to process it for the content plus additional historical data from at least the prior content, up to 90 days, as part of the model we create for you. Each customer’s data is processed on isolated, serverless containers that terminate upon completion. Your data is stored and encrypted with both client-side encryption and server-side encryption using separate encryption keys.
Similar questions
How is SetSail using AI?
SetSail is an AI sales tool that uses OpenAI's large language model (LLM) to turn questions into SQL queries which it runs against your sales data and delivers the response in natural language. SetSail also uses AI to analyze sales email contents, meeting transcripts, contact details, calendar invites, SFDC data, SetSail signals, and more.
Does SetSail have complete access to our email and calendar data?
No. We need read-only access to a small subset of your company’s email and calendar data, namely customer-facing teams like sales and CS. We do not collect data from other departments, and we do not read or store internal emails, personal emails, or emails and meetings that are not customer-facing.
What data can SetSail automatically log?
SetSail automatically logs all relevant emails, meetings, and contacts back to your CRM. SetSail also writes contact details like job title, job function, email address, and phone number to the contact entity in your CRM.
Want to learn more?
See the product in action with a live demo from a SetSail expert.
